Say goodbye to the hassles and cost of running outdated or manual systems.
With Swim, all your store processes are covered in an easy to use, cloud based, feature rich jewelry specific point of sale and business management system that your staff will love.
EasySuper simple setup. Just sign up and you are good to go. Access anywhere, anytime.
SmartHave all the latest tools at your fingertips including mobile POS, RFID…
SpecificDesigned specifically for the jewelry store, all your needs are covered.
What is Swim?
Swim is a cloud based point of sale and business management system designed for independent retail and manufacturing jewelers. It includes Point of Sale, Inventory Management, Customer Relationship Management, Automated Marketing (SMS, email, direct mail, newsletter), Supplier Management, Business Reporting, Repair and Job Tracking, Expense Management and more.
As a cloud based system, with Swim you can run your business from anywhere, on any device. It's unique password system means you can ensure your staff can only access the system in store, while owners and specified users can access from anywhere.
Swim gives you the latest in technology tools to take your business to the next level. It includes RFID and barcoding support to enable quick and efficient stock management. The stock management includes extensive jewelry specific fields allowing for all details of rings, metals, diamonds and gemstones, pearls or any type of jewelry piece to be tracked and searched on. Inventory can be assembled and disassembled and all costs taken into account.
Swim's focus on customer management allows you to provide exceptional customer support. Mobile point of sale on iPads, laptops or tablets allow you to service the customer from anywhere on the floor. Gaining insights into the customer has never been easier with the ability to record all details about the customer and their preferences, their purchase history and jewelry collection and manage their sales from quote all the way through to sale and appraisal.
Swim's calendar and job tracking functionality allows you to streamline the workshop and generate the maximum return on investment. Swim gives your staff the tools they need to manage all customers queries during the process. You can book custom work and repairs taking into account timeframe, customer, and staff member, track the piece through the workshop and text message the client upon completion.
Customers can be reminded of upcoming events, scheduled services, loyalty program information, be rewarded for referring new customers and more with Swim's automated marketing and customer management features. Staff can also take the customer service to the next level by providing pro-active service through wish lists, purchase histories, and communications tracking and to-dos.
Swim is offered on an affordable monthly pricing plan, with no upfront costs. The Swim monthly subscription includes all upgrades, training and support centre access for free.
Swim has taken our business to the next level. Marketing, stock control, ease of operation; it's unsurpassed.Judy Cameron, Cameron's Fine Jewellery
We feel confident in many business aspects of our jewellery store since implementing Swim. The customer loyalty program allows us to better care for our local and regular clients.Adele Pattison, Ian Pattison Jewellers
We love Swim — it puts us all on the same page by allowing us to be to be more efficient and proactive by knowing which stage each job is at any given moment and where it goes to next. It has helped streamline our business practices.Alicia Stickel, Bill Hicks Jewellery
Simple, affordable pricing
$79 per month
Ideal for repair shops or small stores with a small volume of transactions.
Less than 90 sales or 90 inventory items per month
$139 per month
Ideal for stores that carry a small number of inventory items or perform a small number of sales.
Less than 300 sales or 300 inventory items per month
$269 per month
Essential for full functioning jewelry stores.
Unlimited sales and inventory items per month
A 30 day free trial is available upon sign up.