Swim covers all the functions of a jewelry store that performs retail sales, custom makes, manufacture, trade-ins and repair. All the features are simple to use and will be easily understood by both owners and staff, making the transition to Swim very easy.

Whether you spell it jewellery or jewelry, Swim is built just for you.

Run your entire business and access your information from work, home or on the go. Provide valuable real-time advice to staff while you are at home or on the road. Your data is completely secure even if your computer is lost or stolen.

See all information live in-store. At head office, from home, on the road, at trade shows, on holidays.

Unlimited, free, email and online support, online knowledge base and video help centre

Sell anywhere on the shop floor. Use tablet or smartphones for point of sale with email or print receipts.

Free training and upgrades for life. Train today's staff and all future staff quickly and easily with Swim's video based learning.

Bringing your entire operation together: physical stores, e-commerce, mobile, social networking, customers, vendors and staff

Access your store information from any device with a web browser.  PC/computer, smart phone or tablet. Windows, Mac, Linux, Android.

See your operations in real-time. Just login anytime, anywhere.

Instantly know your stock holding with RFID technology. Scan entire counters in minutes. Know instantly when an item is missing and improve your purchasing decisions with accurate inventory knowledge.

Manual or barcode scanning takes so long and requires stores to shut down an entire day just to count inventory, plus several days in reconciliation. This often leads to discrepancies, causing inaccurate results and making reconciliation virtually impossible.

Use the RFID hardware directly within Swim. No integration or exporting is required. Simply use the RFID scanner just like a barcode scanner on sales, stock take, find stock and throughout Swim.

Simply plug the RFID appliance into the network, click to set up in Swim and away you go.

Quick, effective and frequent stocktake leads to accurate inventory which leads to better buying and stock holding decisions. 

Find missing or stolen items when the loss is fresh. Understand your inventory performance. Do daily stock counts by counter or entire store.

The same price as cordless barcode scanning, RFID is very affordable, and the tags are re-usable

Wave the cordless scanner on the counter and your stock count is complete.

Wireless scanners allow you to track any item anywhere in the store

Insert the RFID tag (chip) inside the standard jewelry labels. When the item is sold, the chip is re-used.

The ultimate in quick, easy and accurate stock control.

Use iPads and tablets throughout the store to perform quotes, sales, find inventory, perform stock counts and other day-to-day tasks.

iPad and tablets can be used for all point of sale transactions. Create seamless customer service by serving customers anywhere in the store. Email or print customer receipts.

Easily stock take one counter or the entire store. The portability makes it easy to see the items scanned and discrepancies instantly.

Collect email addresses, cell numbers for text messaging and marketing, as well as birthdates, anniversary dates, gold preference, finger sizes and other important customer information.

View all the customer's sales history and information. For example, if a husband walks in and wants to buy a present for his wife, using Swim you can see the wife's profile with her finger size, what she's purchased previously and gold preference. You can then recommend to the husband an item that is in the correct size and colour preference and matches the wife's existing collection. 

Staff can use Swim when the customer wants to look at a range of items, such as a bead, brand or design collection. The portability, clear display and ease of use make this a wonderful tool for showing a large range without needing to open a showcase or even have the stock present in store. 

Create on the spot quotes, including searching for diamond prices (eg rapnet search) and components (with costing and mark-up) and adding a photo or sketch of the design. Print or email the quote with all details stored against the customer profile for future reference. Schedule future communications against the quote, such as phone calls and follow ups.

Enhance the custom make process by showing customers examples of previous work or design ideas. Record all the custom design details for future reference and instantly place the order.

Pick stock for website orders, phone sales and workshop use with ease. The portability makes it easy to move around the store, picking and instantly updating the stock and order status.

Never be in the dark again.  Get instant access to what is happening in the store no matter where you are.  The light weight and portability of tablets makes them ideal to take with you when you are not in store. 

Sell anywhere on the shop floor with tablets and smartphones.

Speed up inventory entry and manage items with ease. Import and export price lists and inventory items, receive electronic invoices, use barcodes, RFID, pictures and re-order quickly and easily for finished and raw materials. 

Complete jewelry specific inventory control in real time

Including unlimited item description, metal type, stones, weights, band style, size, width, certificate numbers

Import your entire stock lists and inventory effortlessly into swim.

Receive ordered stock through a supplier order directly into your stock inventory

Find stock by number, supplier, model number, department, category, metal, stone, weight and price range

Use both serialised (unique) inventory and quantity inventory.  Have one number representing a quantity of items, or a unique stock number for each item

Track finished pieces, raw materials, loose stones, findings, consignments, memo, catalog stock. Assemble (build inventory) and dis-assemble (remove components)

Fast sellers, best sellers, price points, lowest sell price, minimum quantity, stock profitability, ROI, transaction history, markup and days on hand

Unlimited number of pictures for each piece with thumbnail and full printout size. Pictures show on quotes, receipts, appraisals and stock searching.

Update pricing individually or in bulk. Import price lists. Assign default markup by department and cost brackets

Track items by location within store. Stock take by location, counter, department or supplier. Track using barcode, RFID or keypad entry.

Track inventory live, across all stores. Control your stock from anywhere. Transfer stock between stores. 

Edit stock information at any time. Assign user permissions on what each user can view and edit. 

Create and print appraisals and valuations with pictures straight from the sales or stock pages.

Use iPads and tablets to find stock, perform stock counts, view stock and show stock information to customers

Quick assemble and dis-assemble of stock using components. Quote on, find and assign components (diamonds, labour, castings etc) to sales and jobs.

Special buying group features allow you to pay for stock and expenses through a buying group while maintaining full supplier history.

Track, sell, manage and return consignment and memo items

Track items using barcode or RFID. Easily customise your tag layout.

Advanced bead management including tracking by tray number and suppliers barcode. 

Search for loose diamonds and diamonds in finished pieces using the diamond characteristics and price range

Use Swim's Magento plugin or ecommerce API integration to instantly link your inventory. In Swim you can select which items to show on the website and instantly update availability.

Search and recognise stock on sales, when entering stock and searching throughout the system using Swims stock number, your own SKU, the supplier's model number or barcode number.

Track and manage all stones on a stock piece. Enter the diamond particulars, Rapnet price and price paid. Assemble and disassemble stones from a finished piece.

Powerful inventory management that speeds entry and simplifies ordering

Handle every stage of the sale quickly, easily and without hassle.

Add stock items to sales using supplier codes, message notifications when change is due, ability to edit and update on the fly, additional reporting and printouts from within a sale.

Search for specific payments for sales from any point in time. Use advanced searching to find and view all your payments using a wide variety of search criteria..

Process credit card payments from within the sale. Just swipe the credit card and the rest is taken care of.

Sales, special orders, custom makes, repairs, lay-bys, lay-aways, account, insurance, buy-back and quotes.

Quick pay buttons, multiple payments, customisable payment methods, split payments and deposit payments. 

Easily manage partial refunds, full refunds, exchanges, customer credit, cancellation fees and warranties

Discount individually or by sale by percentage or dollar amount. Discount catalog items by date period.

Set payment terms, finance charges and charge accounts with multiple ship to and invoice to addresses

Full job tracking with costing, pictures and packet printing. Automatically SMS customer when job is complete.

Search for sales from any point in time. Use advanced searching to find, view and print all past sales transactions.

Full loyalty program. Customers earn points based on dollars spent. Easily issue and redeem loyalty points.

Fully integrated merchant facility. Swipe a card from computer, iPad or tablet.

Sell, track redeem & reuse gift vouchers. Use plastic gift cards, mobile vouchers, or print directly from Swim.

Track all quotes and opportunities, with follow up schedule and probability %. One click to convert quote to sale.

Full sales tracking by sales assistant. View sales person reports, create budgets and assign commissions.

End of day reconciliation including cash tally, items sold, payments made, sales by time and assistant

Customise tax and currency settings. Include or exclude tax on sale price. Mark items and sales as tax free.

Touch screens, barcodes, RFID, pictures, digital microscope cameras, tablets, iPads, email receipts, text message and email reminders.

Perform sales with or without customer details. All sales and appraisals with customer details automatically link to customer profile

Full page, half page, two or three copy sales receipts and job packets. Print with pictures and barcodes.  Print with messages, terms and conditions

All the sales features in an extremely easy-to-use and simple format.

Understanding your customer has never been easier. With Swim you will know exactly who your clients are, what they purchase and what they want.

Full customer relationship management with lead tracking, customer database, communications, profiling and analysis tools

Including birthday, anniversary, finger sizes, gold preference, age, how they found the store, spouse information and more

Record, track and schedule all communications (including phone, letters, appointments, email and text messages)

View purchase history with pictures, spending habits, preferences, frequency of visits, average spend, interests and comments

Identify, retain and reward your loyal customers. Run one or multiple loyalty programs. Use barcoded plastic cards or smartphone loyalty card.

Reminder system by email, text message or letter for all sales, layaways, repairs, important dates, loyalty program and wishlist.

Record customer's wish list with reminder dates and contact person

Easily edit, update and merge customer information.

An amazing experience for your customers has never been easier.

Streamline your operations with full manufacture, repair and custom make job tracking.

Perform all job tracking functions anywhere in the front or back office and on any device.

Use components, materials and labour to cost out a job and update sell price and stock quantities.

Printed repair envelopes with pictures, barcode, and job details. Special workshop and customer copies.

Track and report on materials, costs, labour. Assign jobs and components to workshops and jewelers.

Numerous job reports including jobs due by workshop/person and job schedule

Email or text message clients when their job is ready for collection. Send reminders for pickup

Track jobs individually or in bulk. Track quickly with barcode or number.

Advance customer special order, backorder and parts tracking

Mark sales as collected with date and person collecting

Live, up to the minute in-depth business data you can access from anywhere on any device

Report on all areas of the business, including Sales, Inventory, Customer, Marketing, Accounts Receivable, Fast Sellers, Shop Takings, Sales Assistants, Budgeting, Consignment/Memo, Expenses, Purchase Orders, Price Points, Tax,  Bank Reconciliation.

Easily select the criteria and fields to display on reports. Choose from date ranges and drop down lists to narrow or increase the reporting information

Quickly react to changes in business and easily plan for continued success

In-depth, real-time reports and analytics

Create supplier orders quickly and easily for new stock, replenishing stock or for customer makes. Know at all times which items to order, what is on order and when the item is to be delivered. Easily follow up orders and know which customer the order is for.

Keep track of supplier details through their unique account and profile

Quick and easy interface to create, track & receive orders.

Electronic invoices, stock and picture import

Track customer job numbers against purchase order item

Easy order creation. Order items based on quantity sold, on hand, minimum quantity, fast-sellers and custom makes.

Keep track of supplier's barcode numbers in addition to the model number. Mark minimum quantities for ordering.

Easily edit and merge supplier and model number information where duplication or incorrect information has occurred. 

Staying on top of debtors and creditors has never been easier

Income, expenses, profitability and break even reports

Invoices, credit notes, bulk payments, settlement discounts

Bank reconciliation, cash book and deposit slips

Seamlessly send your business data from Swim into your accounting package.

Increase sales through more effective, targeted marketing campaigns.
Make your customers feel special by sending thank you letters, birthday messages or suggestions for anniversary gifts.
Keep in regular contact with clients without lifting a finger using scheduled tasks to automatically text, email and send letters.

Market via email, text message or printed mail. 

Use automated tools to send bulk personalised messages

Print direct mail letters with envelopes or mail labels.

Identify and target segments of your customer database. 

Use email and text message to send individual or bulk marketing messages

Provide your customer list to mailing houses and digital marketers

Set up tasks to automatically occur in the future as either a once off or recurring event. For instance you can schedule weekly emails to be sent to clients who purchased goods that week valued over $x, or automatically send text messages (SMS) to clients on their birthday, or send an SMS to clients to let them know their job is complete

Easily track, manage and redeem loyalty points.  Use plastic loyalty or VIP cards or smartphone card. Send loyalty point statements to clients. 

Targeted, effective, profitable marketing

From any currency and location to unlimited users and computers, to SSL security and automated backup, Swim is  your complete jewelry store solution

There is no limit to the number of stores, the number of computers or the number of users. 

Swim runs on Windows, Mac, Android and Linux. If you can access the web, you can use Swim

Set your time zone, location, currency and tax settings.  Set inventory prices to include or exclude tax.

Security as tight as online banking (Firewalled, SSL & HTTPS security). 

Easy, intuitive, well laid out interface. Requires very little training. 

Only enter data once! Full integration means no duplication or double entry

Convert existing data using the full data conversion service or self import your inventory using the import tool.

Train staff quickly and easily both now and in the future with complete video based training

Automatic daily backups to a secure server, plus the ability to backup data locally

Search the entire database within seconds

Calendar and to-do list for staff, events and appointments

Easily export all data to spreadsheets, databases or other programs.

With Swim you pay monthly for what you use. This ‘pay as you go’ approach frees up valuable cash flow to re-invest in your business and stock

Integrate live with e-commerce sites, business reporting and analysis tools and other web programs with Swim's API integration

User accounts and passwords allow for allocation of privileges to set what users can view and edit

Pay for stock and expenses through a buying group while maintaining full supplier history

Live, real-time information across all stores. Enter stock at headoffice or at each store. Real time stock enquiries and availability across all stores. View all transactions at each store. Transfer stock between stores. Send messages and to-do's between stores.

Live, online support available through the Swim Support Centre

No installation required, simply open a web browser to start using Swim

Access Swim anywhere, anytime from any device

Swim

Take a Feature Tour

Just for Jewelers

Online Operations

RFID

Mobile Point of Sale