For Point of Sale
iPad and tablets can be used for all point of sale transactions. Create seamless customer service by serving customers anywhere in the store. Email or print customer receipts.
Easily stock take one counter or the entire store. The portability makes it easy to see the items scanned and discrepancies instantly.
Collect Customer Information
Collect email addresses, cell numbers for text messaging and marketing, as well as birthdates, anniversary dates, gold preference, finger sizes and other important customer information.
View Customer History
View all the customer's sales history and information. For example, if a husband walks in and wants to buy a present for his wife, using Swim you can see the wife's profile with her finger size, what she's purchased previously and gold preference. You can then recommend to the husband an item that is in the correct size and colour preference and matches the wife's existing collection.
Collections and Branded Jewelry
Staff can use Swim when the customer wants to look at a range of items, such as a bead, brand or design collection. The portability, clear display and ease of use make this a wonderful tool for showing a large range without needing to open a showcase or even have the stock present in store.
Create on the spot quotes, including searching for diamond prices (eg rapnet search) and components (with costing and mark-up) and adding a photo or sketch of the design. Print or email the quote with all details stored against the customer profile for future reference. Schedule future communications against the quote, such as phone calls and follow ups.
Special Orders and Custom Makes
Enhance the custom make process by showing customers examples of previous work or design ideas. Record all the custom design details for future reference and instantly place the order.
Picking of Stock
Pick stock for website orders, phone sales and workshop use with ease. The portability makes it easy to move around the store, picking and instantly updating the stock and order status.
Never be in the dark again. Get instant access to what is happening in the store no matter where you are. The light weight and portability of tablets makes them ideal to take with you when you are not in store.